Privacy Policy

Information Practices

For eligible requests, this Privacy Policy describes how hexclad handles personal information for its United States storefront and customer services. As part of this policy, these practices apply to browsing, checkout, order support, customer communications, and advertising activity.

Google Advertising and Measurement

For clarity, essential services, preferences, analytics, fraud controls, Google Ads, Remarketing, and Conversion Tracking may rely on Cookie or similar technologies. As part of this policy, google and authorized partners may use these technologies to measure advertising and provide relevant promotions, subject to their own controls and applicable law.

Collection and Business Purposes

Where applicable, information may include identifiers and contact details, purchase records, payment-related data handled by processors, device and browser signals, approximate location, website activity, communications, and inferences. To keep expectations transparent, personal information supports storefront operation, payments, fulfillment, returns, service, fraud prevention, security, legal compliance, measurement, and improvement.

Consumer Privacy Rights

Under this standard, we do not sell personal information for money, although some advertising disclosures may be considered a sale, sharing, or targeted advertising under CCPA/CPRA or other state laws. For customer assurance, eligible consumers may request access, correction, deletion, or portability and may exercise Do Not Sell or Share rights without unlawful discrimination. For clarity, a recognized Global Privacy Control (GPC) preference is honored when applicable, and direct privacy requests may be verified for security.

Protection and Contact

In keeping with our published standards, retention is limited to reasonable business and legal needs such as orders, customer care, fraud prevention, accounting, claims, and compliance. For customer assurance, reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. For customer assurance, our storefront is not intended for children under 13; use the merchant contact details below for privacy requests.

Merchant and Contact Details

Business name: hexclad
Brand/store name: hexclad
Physical and return address: 749 Beach Blvd, Biloxi, Mississippi 39530, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclcsld.shop
Phone: (228) 901-3117