Contact Us

How to Reach Us

In practical terms, the hexclad customer-care team assists with merchandise, checkout, fulfillment, returns, exchanges, payments, and privacy matters. For a straightforward customer experience, support is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Email, Phone, and Address

To keep expectations transparent, email customer service at Support@hexclcsld.shop or call (228) 901-3117. For customer assurance, the store's physical address is 749 Beach Blvd, Biloxi, Mississippi 39530, United States.

Order Support

Under this standard, providing the order reference and issue details helps customer service respond accurately. For customer assurance, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Physical and return address: 749 Beach Blvd, Biloxi, Mississippi 39530, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclcsld.shop
Phone: (228) 901-3117